Wednesday, February 28, 2007

The Top 10 Secrets to Managing Your Career for Optimum Satisfaction - #1

In these difficult and tumultuous times, it is even more important that you manage your own career. The following tips for career management will ensure that you are both marketable and fulfilled in the work you do.

1. Do what you love for a living!

If you don’t love what you do, you won’t do it well. And the stress that results from dissatisfaction causes physical illness and mental/emotional dis-ease. If you don’t know what you love, contact a career coach of your choice to help!

Marcia Bench, MCCC, CBC, CMP; author of 15 books including the new Career Coaching: An Insider’s Guide, Founder/Director of Career Coach Institute, can be reached at coach@careercoachinstitute.com, or visited on the web at www.careercoachinstitute.com. Marcia is a Master Certified Career Coach with 20 years' experience in career development. Her passion is to help people discover and operationalize their life purpose through in their work.
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Tuesday, February 27, 2007

Overcoming Fear When the Big Opportunities Come

If you’re like me, you watched the glamorous Oscars presentation on Sunday. What a wonderful celebration of achievement in the art of film this is!

I also watched Oprah’s interviews with some of the winners last night, and was especially struck by what Ellen DeGeneris had to say (and yes, this does have something to do with coaching! ). As a child, Ellen had dreamed of hosting the Oscars – but this was her first time doing it. But could you tell? She was absolutely relaxed and just right for the part, right?

What was her secret to staying calm with billions (literally) of people watching?

She said that 30 seconds before they went live, she felt the fear…she wondered if anything would come out of her mouth, she wondered if she’d look silly. Here’s how she says she handled it: she noticed where her mind was going, and immediately changed her mind to focus on the reviews that would be written the next day. She envisioned them writing, “she was relaxed, professional, and did a great job.” And guess what? She immediately felt better and actually acted out exactly that. So her dream came true and she was able to transcend her fear.

What a great example! What do you do when you are facing a call to a big prospective client, or a national media outlet calls you for an interview, or you are ready to pitch a Fortune 500 corporation on your services? Do you let the fear stop you from picking up that phone, or do you (or could you?) envision the audience being totally taken with you and blown away by what you had to say?

I just had to do the same thing the last few days as I approached the cast of The Secret to invite them to speak at our upcoming Second Annual Career Coaches Telesummit. Knowing they are all swamped with requests for speaking, writing, media and other projects, it wasn’t easy! But I’m thrilled to announce that John Assaraf, speaker on The Secret and Co-Founder of OneCoach, will be our keynote speaker at our event! Using the Law of Attraction and holding a vision of the desired result – plus overcoming fear and making a couple of phone calls of course! – yielded that result. I hope you can join us there – and that these examples will help you overcome fear next time it crops up.
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Sunday, February 25, 2007

Life vs. Career Coaching – 3 Keys - Key #3

3. Is the client seeking a new career direction or facing a more general existential crisis? If the former, a career coach such as those trained at Career Coach Institute can assist in designing an Authentic Vocation™, using 8 key elements that blend fulfillment, the client’s talents, and desirable financial rewards. This often requires thinking creatively and/or blending past experiences and skills in new ways.

Career coaching is the one coaching specialty that is recession-proof, since people change jobs in any economy (sometimes voluntarily, sometimes not). If you enjoy linking people’s life purpose with its expression through their work, career coaching may be just the addition to your skillset that you have been seeking!
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Saturday, February 24, 2007

Life vs. Career Coaching – 3 Keys - Key #2

2. Will the client’s issue likely require a Job Search Marketing Plan? Another area in which career coaches are specifically trained is development of an appropriate Job Search Marketing Plan for that individual. This plan will incorporate a suitable mix of published job market strategies (job boards, advertised openings etc.) and unpublished job market avenues (networking, targeted mailings, etc.). If the life coach is not trained in those areas, a career coach could be used in tandem with the life coach for the more technical aspects of the client’s job search.

Visit Career Coach Institute www.careercoachinstitute.com to learn more about continuing ed and full certifications in career coaching.
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Friday, February 23, 2007

Life vs. Career Coaching – 3 Keys - Key #1

Following are some key indicators that a life coach should refer a client to a career coach with specialty training or that the life coach should obtain specific training in career coaching:

1. Does the client’s issue involve primarily personal/life issues or primarily work-related issues? Career coaching is defined in Career Coaching: An Insider’s Guide as “an interactive process of exploring work-related issues – leading to effective action – in which the coach acts as both a catalyst and facilitator of individual and, in turn, organizational development and transformation.” “Work-related issues” includes anything from resume preparation and interviewing skills to career choice and life/work balance concerns. Career coaches and career counselors are trained in these subject matter areas.

Visit Career Coach Institute www.careercoachinstitute.com to learn more about continuing ed and full certifications in career coaching.
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Thursday, February 22, 2007

Are We Making Progress?

In a recent survey of over 1000 employees quoted by Society of Human Resource Management (SHRM) online, 41% said that their company’s career development initiative did not meet employees’ needs. http://www.shrm.org/hrnews_published/archives/CMS_020229.asp

Less than half of those surveyed thought the employer was truly committed to helping them achieve their personal career goals. So what needs to happen to raise that number?

Ask the employees what they value – and provide it.

Be honest with staff about initiatives and their goals.

Make career development a process – part of the conversation – not just an event once a quarter.

This, of course, will take commitment at all levels of the organization – but isn’t it worth it to increase employee engagement, morale, and productivity? I think it is…

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Tuesday, February 20, 2007

Why do your customers open your email?

If you do promotion by email (as many coaches and other information marketers do), perhaps you’ve wondered what your recipients are thinking. Why do they open some emails and not others?

Return Path has tracked consumer behavior vis-à-vis email for the past 3 years, and just recently released its latest survey:
(details here http://www.returnpath.biz/pdf/holidaySurvey06.pdf)

Some surprising results:

The number 1 reason consumers open email continues to be “I know and trust the sender” – but this number declined over 2005. What increased was the number who opened it based on “previously opened and thought valuable.” In either case, it is clear that email is a relationship-building activity. Without some connection based on know/like/trust or prior experience, your emails may not get opened!

So how can you start to build that relationship? It often starts with offline strategies such as meeting someone at an event, giving a talk (free or fee), appearing on radio, someone reading an article you wrote in a newsletter or magazine, or a referral to you by a satisfied customer or client or colleague.

If you haven’t been using offline strategies to build your online business, there’s no better time to start than today! Watch this blog and your email over the coming months for many brand new live and Teleseminar events. And feel free to email us what you want to see us present at coach@careercoachinstitute.com
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Monday, February 19, 2007

Finding Meaning at Work

How important is it to you to find meaning at work? For me, it's the reason I got into the work I do – and have done for the past 21 years. I personally sought more than “just a job” from my first career to today (I think this is my fourth or fifth…!). And as it turned out, when I was entering career development in the early 1980's, people were just waking up to the possibility that work could be more than just a paycheck.

Pensions were evaporating, promised job security becoming a thing of the past. And as long as people had to seek alternate employment, they figured it might as well be something they loved, that had meaning for them!

A recent Blessing White article commented on this aspect of work:

“People are certainly looking to work to provide meaning — voting with their feet if they don't find it. Over a third (35%) of respondents in our most recent engagement survey said they may leave their organization by year's end. Employees may leave for various reasons, but most will stay if work is more than just a job. Fulfilling work is still the top attraction for nearly one-half (44%) of employees planning to stay put.”

“How to Pull a Rabbit Out of Your Hat in 2007”
http://snipurl.com/1aqfa

If anything, today's workers are more concerned with meaning at work, not less – particularly the Gen X'ers that saw the Puritan Work Ethic backfire in their parents' time.

As you coach your clients, find out what's most important to them in a new job. Do they simply want to advance in the career area they're in, or transition to something that adds to their quality of life?

By asking these key questions, you will help clients discover other dimensions of work that they may not have even known they were seeking. Happy coaching!
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Friday, February 16, 2007

Learn from the Experts: From Leveraging Your Brand to Getting on Oprah

Do you realize that both you and your business have a "brand"? In a recent call as part of our Coaching Experts Network series, 150 listeners hung on every word William Arruda, brand strategist, had to say. As he answered 10 hot questions about branding for business owners, coaches, and even employees, I was struck by how widely applicable the concept of branding is. Don't we all want to know what's "special" about us and the work we do?

William is featured in the current issue of Forbes in the article "Image Doctor" (which also mentions the CCI teleconference). See
http://members.forbes.com/forbes/2007/0226/060_print.html
for the full article (you may need to set up a free account to access.)

We know that our coaches and would-be coaches have a high level of interest in "standing out in the crowd." That's the secret of successful marketing, after all, right? So our next Coaching Experts Network call next Tuesday, Feb. 21, 2007 at 2 pm Eastern is "Secrets to Getting On the Oprah Show or in O Magazine" with publicity guru Susan Harrow. If you'd like to register for this free call, just visit http://www.asksusanharrow.com/ – there are still a few more slots available on the bridge line. You can ask your most pressing questions first and have input into what questions I actually ask when I grill her next Tuesday.

P.S. Speaking of Oprah, the Feb. 8 show featuring "The Secret" was the most successful Oprah episode ever, in 20 years – with 5 million emails received after it aired! Therefore, there is a sequel being shown today, Feb. 16, "One Week Later: the Reaction to The Secret" – check it out (see your local listings for details).
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Thursday, February 15, 2007

2007 Workplace Forecast

1. Job Hopping to Accelerate.
Fueled by increasing job creation and the fact that more than half of the United States areas have flipped to being sellers' markets, dissatisfied workers worldwide with a wider variety of choices will choose to leave their employers in greater numbers. Particularly, younger workers will feel less attached to their employers and have the confidence to jump to another job.

2. Employers Looking for Better Efficiencies.
Employers large and small will continue to look for ways to economise and drive more profit to the bottom line. We are already seeing an increasing lack of tolerance for workers who have been resting on their laurels (and/or relationships) for years. Finally, there is a growing awareness of the high cost of employee turnover and employers worldwide will seek innovative approaches to retention.

3. Older Workers More Highly Valued.
Following the lead of a few model employers, public and private sector employers desiring to retain the intellectual capital in their older workers will offer more flexible work arrangements to these workers. This flexibility will include phased retirement, part-time work, and seasonal work (at a significant premium in salary), all with a benefits package that makes it worthwhile to keep working.

4. Employers Will Embrace New Technologies to Do More with Less.
Employers are increasingly applying new technologies to increase profits. Examples of this trend include the adoptions of self-check-out in supermarkets and self-check-in at hotels and airports. The development and implementation of these new technologies will require more highly skilled people.

5. Business Communities Will Address their Dissatisfaction with Schools.
Employers, dissatisfied with the preparation of recent graduates, will be motivated to take action. An increasing number of community initiatives will address these issues. The effectiveness of these initiatives will depend on the community support of students, parents, and the local school system. Expect to see more mentoring and outreach to youth.

6. Continuing Increases in Training and Development. Employees at all levels will be expected to participate in more training.
More employers will require this investment in self-development for the mutual benefit of both parties. Part of the rationale for this increasing investment is employers' inability to find candidates with the right experience, so they will have to "grow their own."

7. Off shoring and Reverse-off shoring Will Continue to Increase.
Not heeding the experience of other employers or the Gartner Study, some employers chasing the dream of increasing profitability will continue to try off shoring. In the meantime, companies in India and elsewhere will engage in reverse-off shoring, hiring and training US graduates in other countries at foreign local scale.

8. Using Technology and Business Intelligence, Recruiting will Morph.
Using more sophisticated technology like virtual video interviews and advanced pre-employment assessments, the Internet will facilitate advances in the technology for recruiting we could only dream about in the past. Through video interviews, employers will save hours of interviewing time and enjoy a higher level of EEO compliance. In addition, wise employers will engage leading edge firms to provide business intelligence that will help them make better hiring and salary decisions.

Interested to learn more about increasing the productivity and engagement of your employees? Worklife offers coaching and career planning workshops suited to large organisations who would like to provide structure and guidance for employees to plan to achieve their desired work and life goals. Visit www.worklifeint.com to learn more.

About The Herman Trend Alert

Herman Trend Alerts are written Joyce Gioia, a strategic business futurist, Certified Management Consultant, author and professional speaker based in the US.
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Tuesday, February 13, 2007

All Abuzz About The Secret

What do a minister, a motivational speaker, an author, and an Australian housewife have in common? The Secret! And on February 8, Oprah was the latest of several national talk shows to feature the dynamic participants – along with the producer, Rhonda Byrne – of this movie, which is taking the world by storm. If you haven’t heard about it yet – you will. And if you have, you’ve probably told at least a couple of friends about it, right? Here’s the link to the show and video clips:
http://snipurl.com/1a3hw

What is the Secret? It’s quite simply the Law of Attraction: the principle that like attracts like. Many of us tend to try to change the people, the circumstances, or other external factors when they are not to our liking. The Secret suggests that if we simply focus our thoughts and feelings on what we want and build energy toward that, we will draw it to us. Yes, we have to take action after we align our thoughts, feelings and behavior, but less action will be required than if we start with action and work only at that level.

In my own life, whenever I have stretched toward a new goal, or wanted to attract something new in my life, I have found this principle to be absolutely true. (In fact, I’ll be teaching a class on it later this spring, watch for a notice about it!) My transition from lawyer to consultant back in the 1980’s, later becoming a coach, writing and publishing my first book, starting my law practice, my consulting business, and my coach training schools, reaching the 6-figure income level, attracting my spouse, healing from cancer, and much much more…I use the Secret every day as I reach toward greater and greater expansion and growth. I recommend it to you too!

If you would like to watch the Secret yourself, it’s now available free here:
http://www.thescienceofgettingrich.biz/

Enjoy!
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Monday, February 12, 2007

Releasing Resistance to our Good

I just returned from an inspirational, uplifting Well-Being Adventure Cruise to Hawaii and back, featuring Esther and Jerry Hicks, authors of Ask and It Is Given and The Law of Attraction. What a delightful experience! Getting away from email…enjoying time to reflect on my life, my work, and my purpose – and what’s next (for me and for you!)…and 18 hours of seminars around the theme of living a life of joy.

If I could summarize a few key highlights that might be useful to you, I learned (or re-learned?!):
  • The only thing that ever gets in the way of you, me, or anyone getting everything they want is our own resistance, or holding ourselves back. At the workshop, this was referred to as an “upstream thought,” which feels hard, like paddling a canoe upstream.
  • Any time we notice we’re resisting something we want, all we have to do is choose a different thought – a “downstream thought,” anything that gives us relief, that makes us feel a little better – and our feelings will follow.
    Examples:
    * Seeking healing (upstream) vs. allowing wellness (downstream)
    * Making things happen (upstream) vs. allowing our dreams to unfold (downstream)

  • Wherever I am at this moment is just fine. I can be peaceful about how things are, and at the same time reach for more. “I want to do it better” is upstream, as is goal-setting; “What I’ve been doing is working” is downstream.
  • Once I align myself with what I want, it must appear. It’s closing that gap that is much of the work we do on ourselves.
  • Complaining and criticizing are always upstream – choose different thoughts!
  • And finally, if I align my energy first, before taking any action, much less action will be required. Then, focus only on what you want, ignore what you don’t want. Appreciate, acknowledge, see the good…and you will attract more of it.

I hope these thoughts will inspire you too. Here’s a photo of me and Esther Hicks at a gathering of the 300 people who attended the workshop with me.



May you have more and more of what you want in your life!


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Friday, February 09, 2007

GET YOUR CLIENTS CHARGED UP! Step #5

5. Find interpersonal and situational support: As change begins to take shape, clients need to situate themselves among people who will give them feedback and stimulation, and generally support their new way of thinking and behaving. These situational supports may include a coach, a weekly “success team” in which to celebrate victories and provide support during disappointments, or a support group organized around a common situation (e.g., people in job transition, new business owners, etc.). Sue might also participate in a job seekers networking group to support her job change efforts. These sorts of activities work together to create a positive feedback loop, which can continually reinforce the new motivation clients such as Sue are trying to change or increase.

Desired state -> repeated thought + strong emotion = desired change

In the ideal case, our customers will seek out meaning in their work, and joy in their life. And we can help them sustain and increase their motivation in doing so! Keep the following quotation in mind when they bring their complaints to you instead of their successes:

“This is the true joy in life, the being used for a purpose recognized by yourself as a mighty one; the being thoroughly worn out before you are thrown on the scrap heap; the being a force of Nature instead of a feverish selfish little clod of ailments and grievances complaining that the world will not devote itself to making you happy.”
--George Bernard Shaw

May all of your customers be happy ones!

Portions excerpted with permission from Career Coaching: An Insider’s Guide by Marcia Bench (Davies-Black 2003). To get your copy of this career coaching text at a discount along with a free DVD, “Career Coaching: The Emerging Trend in Workforce Development” (valued at $40!), visit the following link and place your order: http://tinyurl.com/8ttxm

*************
About the Author: Marcia Bench is the Founder and Director of Career Coach Institute, LLC, www.careercoachinstitute.com and www.workforcedevelopmentcoach.com and the author of 18 books on career coaching, transition management, and job search. She is a frequent speaker at professional conferences and in the media. Feel free to contact her directly with any questions on the content of this article at coach@careercoachinstitute.com or 866-226-2244 x 3.
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Thursday, February 08, 2007

GET YOUR CLIENTS CHARGED UP! Step #4

4. Repeat new motivation/behavior: For a new habit, idea, or motivation to be fully integrated at the subconscious level, it must be consciously repeated for at least 21 days consecutively. If it is a deep, longstanding belief, it will take longer! In the case of seeking a new job, a powerful repetition technique is to write out a description of the desired work situation each night before going to bed. That allows the subconscious to work on the idea throughout the night and enhances to the results obtained from job search activities. It should include more than the facts of the desired situation. It should also describe the excitement and other emotions -- so they are palpable -- to be most powerful.

About the Author: Marcia Bench is the Founder and Director of Career Coach Institute, LLC, www.careercoachinstitute.com and www.workforcedevelopmentcoach.com and the author of 18 books on career coaching, transition management, and job search. She is a frequent speaker at professional conferences and in the media. Feel free to contact her directly with any questions on the content of this article at coach@careercoachinstitute.com or 866-226-2244 x 3.
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Wednesday, February 07, 2007

GET YOUR CLIENTS CHARGED UP! Step #3

3. Set goals and set out to achieve them: After setting goals, clients need to begin solving problems, planning and acting in ways consistent with their new perspective on people and situations. If Sue chose to seek a new job, for example, her goals would include identifying her job targets, updating her resume, reactivating her network of contacts, and planning and implementing a job search.

About the Author: Marcia Bench is the Founder and Director of Career Coach Institute, LLC, www.careercoachinstitute.com and www.workforcedevelopmentcoach.com and the author of 18 books on career coaching, transition management, and job search. She is a frequent speaker at professional conferences and in the media. Feel free to contact her directly with any questions on the content of this article at coach@careercoachinstitute.com or 866-226-2244 x 3.
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Tuesday, February 06, 2007

GET YOUR CLIENTS CHARGED UP! Step #2

2. Define the desired state: Clients should next fully describe the ideal situation that would allow them to feel motivated, one toward which they want to move. Sue has several choices here (though she may not realize it!). She can explore changing jobs, either within her company (e.g., to another department) or to another company. If she doesn’t know what other jobs would suit her, she could work with a career coach to find out. A second choice would be to change her attitude and approach to her existing job. Instead of insisting on controlling each day’s activities and exchanges, she could learn to find motivation in being challenged and delighted by each day’s varied experiences. This may change the way she has viewed herself in the past, and in fact may affect other experiences in her life too.
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Monday, February 05, 2007

GET YOUR CLIENTS CHARGED UP! Step #1

Keys to Working with Unmotivated Clients

Wouldn’t you love to have only clients and customers that are 100 percent self-motivated, positive, and enthusiastic about achieving their goals? But for workforce professionals, this is rarely the case. One-Stop staff work with three kinds of customers: first, we have some customers that are required to conduct a job search to satisfy government mandates. These can be the most challenging! Second, we work with customers that have been laid off unexpectedly and are in a hurry to get a new job, any job, and while motivated are willing to take the first thing that comes along. Finally, there are those that truly want to find a job that is ideal for them and are willing to do what is needed to obtain it. They are our easiest customers, and if that is all you have. you do not need to read the rest of this article!

Some of the skills career coaches offer to their clients include “challenging clients’ assumptions and perspectives to provoke new ideas and possibilities,” “helping clients ‘do it now,’” and “encouraging stretches and challenges as well as a comfortable learning pace.” (International Coach Federation Core Coaching Competencies) If a customer seems unmotivated to look thoughtfully at his/her situation, we as career coaches or counselors can suggest that there is an opportunity for growth if they do so, which could solve apparent long-term problems the customer has had.

Whether clients are seeking to access more of their known motivation regarding their work situation or to change the motivation behind a troublesome behavior, the following five steps will result in a change in both motivation and behavior:

1. Do a self-assessment: Clients must first become aware of how naturally, or habitually, they perceive and think about the people and situations they encounter. That is, they must thoroughly understand their present motivation and its consequences. Once they understand it, they can then seek to leverage it in their work. For example, Sue was feeling frustrated with her work as a customer service representative for a software company. Her self-assessment included noticing, throughout the day, which aspects of her job upset her most. She realized that the central issue was her lack of control over the situations she would encounter with customers, especially their emotional state --and not knowing whether she could successfully resolve their problems.

Portions excerpted with permission from Career Coaching: An Insider’s Guide by Marcia Bench (Davies-Black 2003). To get your copy of this career coaching text at a discount along with a free DVD, “Career Coaching: The Emerging Trend in Workforce Development”
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Sunday, February 04, 2007

Discovering Your Life Purpose - Implementing your Life Purpose #3

3. Be willing to change. To fulfill your life purpose, you must be willing to change anything that does not take you there. If you are harboring resistance, fear, or old programming, merely stating to the Universe a willingness to chance it will propel you in the direction you want to go. You may not know the precise steps to take, but your willingness will lead you to take the right action for you.

Marcia Bench is the Founder and Director of Career Coach Institute, which offers career coaching services and trains and certifies individuals who wish to be career coaches. For details, see www.careercoachinstitute.com.
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Saturday, February 03, 2007

Discovering Your Life Purpose - Implementing your Life Purpose #2

2. Whenever you have a decision to make, ask which of your options will take you closer to your life purpose. Usually, one of your options will be more joyful than the other(s). This will be the one that leads to the fulfillment of your life purpose. Each small step builds on the last, and soon you are living the life of your dreams!

Marcia Bench is the Founder and Director of Career Coach Institute, which offers career coaching services and trains and certifies individuals who wish to be career coaches. For details, see www.careercoachinstitute.com.
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Friday, February 02, 2007

Discovering Your Life Purpose - Implementing your Life Purpose #1

Implementing your Life Purpose

Now that you have begun to discover your life purpose, the next step is to implement it in your life on a daily basis. There are several easy ways to do this....

1. Do the activities related to your life purpose first thing in the morning. 1. This will allow you to do what is important to you before other distractions have a chance to tempt you off course.

Marcia Bench is the Founder and Director of Career Coach Institute, which offers career coaching services and trains and certifies individuals who wish to be career coaches. For details, see www.careercoachinstitute.com.
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Thursday, February 01, 2007

Discovering Your Life Purpose - Clue #10

Clue No. 10: What would you do if you knew you could not fail? Our final clue is a fun, and very effective, game you can play with yourself. If you have struggled to respond to the previous clues, this one encourages you to look beyond your perceived limitations. If you have been saying, ‘I’d really like to do it, but I know I could never succeed,’ I encourage you to forge the last part of that sentence for now, and think what you would do with your life if you knew you could not fail.

So now we know that life purpose is an overall theme or mission of our life that is unique to us. It is fun, joyful, absorbing, and fulfilling, and it meets a deep inner need within us. Taking the answers to the 10 clues, the next step is to notice any themes in the answers, e.g., do many of them relate to being with people in a particular way, or to solving problems or working with your hands? Those themes can then be distilled down into an ‘essence,’ the core of your purpose that is relatively unchanging, and the ‘expression,’ or the ways in which that purpose is being expressed (or could be!) in your life now. Here’s an example: ‘My life purpose is to promote harmony and balance through working as a mediator, parenting my children to live nonviolently, and volunteering in my community association.’ What is your life purpose? Do you have a clearer idea now?

Stay tuned tomorrow for: Implementing your Life Purpose


Marcia Bench is the Founder and Director of Career Coach Institute, which offers career coaching services and trains and certifies individuals who wish to be career coaches. For details, see www.careercoachinstitute.com.
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